Clinic receptionist
Books appointments, answers service questions, and escalates anything medical.
Book a consultationExplain the cancellation policyCollect patient details
AI agents for
customer support
and sales
Nylix builds and manages AI agents for your business on WhatsApp and your website. Answer customer questions, qualify enquiries, and hand conversations to your team when a person is needed.
WhatsAppWebsite chatTelegramDiscordVoice notesImages
The roles
Give it a job description, not a chat bubble.
Start with the one thing that costs you the most time. Add responsibilities once it has earned them.
Restaurant host
Handles tables, menu questions, allergens and private events.
Reserve a table for sixCheck allergensQuote a birthday package
Real estate desk
Qualifies buyers, captures budget and area, and books viewings.
Find units under budgetSchedule a viewingRoute investor leads
E-commerce concierge
Answers product-fit questions, explains delivery and returns, recovers carts.
Compare two productsCheck return rulesRecommend a bundle
Salon coordinator
Books services, confirms availability, and sends prep instructions.
Book a colour treatmentEstimate service timeConfirm a stylist
Admissions guide
Answers programme questions, qualifies applicants, and collects documents.
Compare programmesExplain requirementsBook an advisor call
How it works
From your business process to a working agent.
01
Describe the job
One role, one bottleneck. We write the job description with you — what it answers, what it never says, and when it fetches a person.
02
Connect what it needs
Your website, your WhatsApp number, your calendar or CRM. It works inside the systems you already run, under your own field names.
03
Watch it work
Every conversation is readable from your dashboard. Take over mid-thread whenever you want, and it hands back cleanly.
Built for your team
A managed agent. A clear view of what it does.
WhatsApp and website conversations
Give customers a place to ask about your products and services. Nylix configures the agent around your approved business information and connects the channels agreed during setup.
Your own client portal
Review conversations, see usage, pause an agent, and follow up on handoffs. Your team gets access to its own workspace while Nylix manages the agent configuration and integrations.
Connect to your existing systems
Use the client API to bring permitted conversation, alert, and usage data into your dashboard. CRM updates and booking actions require a compatible integration configured for your business.
Before you get started
Questions about Nylix Bots
What does Nylix set up for my business?
We agree on the job your agent should handle, prepare its business information and instructions, connect the required channels, and test the workflow with you. Nylix manages the technical configuration; your team uses the client portal.
Can the agent answer on WhatsApp and my website?
Yes. Nylix Bots supports WhatsApp and an embeddable website chat widget, as well as Telegram and Discord. Channel availability depends on your setup. WhatsApp requires the appropriate business account and provider approval.
Can my team take over a conversation?
Yes. Your team can review conversations and respond to customers through the portal. You can pause an agent when you want your team to handle replies manually.
Can it book appointments or update my CRM?
These actions depend on connecting your booking system or CRM and giving the agent the appropriate permissions. We check compatibility and agree on which actions it may perform before enabling them.
Can I use the portal data in my own application?
Yes. The client API provides access to permitted data and actions for your business. Scoped API keys allow your server to use the integration without an employee signing in to the portal.
How do I get a price or arrange a demo?
Use the enquiry form to tell Nylix what you want the agent to handle. We discuss your channels, expected volume, and integrations, then confirm the proposed setup and pricing.
Talk to Nylix about your first AI agent.
Tell us the bottleneck and we will show you what the first month looks like.